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Returns & Refunds Policy
Aix-en-Provence, France
Evermine
Returns
At Evermine, every pendant is handcrafted with exceptional care in our workshop in Aix en Provence, France.
If you are not completely satisfied with your purchase, eligible items may be returned within 30 days of delivery.
Return shipping costs are the responsibility of the customer, unless the item arrived damaged of defective.
To qualify for a return, the item must:
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Be unworn and unused.
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Be returned in its original packaging.
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Include all original accessories and documentation.
Personalized, engraved or custom-made pieces cannot be returned unless they arrive damaged or defective.
Questions or Return Requests
If you wish to request a return or have any questions regarding your order, please contact us.
Email: franck@everminestore.com
We aim to respond within 24-48 business hours.
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